I can adapt different environments quickly .Second I like this kind of field very much and I take it as my career .Till now I have one year experience in this field. Finally ， I hope your hotel can become the best one among hotel industry. It is really my honor to have this opportunity for an interview， I hope I can make a good performance today. I hope you can give me a chance and I will try my best to do it better. Now I will introduce myself briefly.I am 26 years old，born in shandong province . Good morning/afternoon everyone! It is my honor to be here and I really appreciate you offer me the chance of interview .Now I will introduce myself first .My name is… As a 21 years man， I’d like to experience more to enrich myself and then it can help me to laid good foundation for my future career .There is no use doing what we love ，we must love we do just like the 酒店上班 field. At the same time， I am really proud of myself applying for this job. That is the reason why I come here to compete for this position.
Moreover Motorola is a global company， so I feel I can gain the most from working in this kind of company ennvironment. Because I want to change my working environment， I’d like to find a job which is more challenging. Because I’m capable of more responsibilities， so I decided to change my job. I think I’m a good team player and I’m a person of great honesty to others. I’m confident that I can succeed. I got my bachelor degree after my graduation in the year of 2003. During university， I spent most of my time on study so that I have passed CET4/6 . That’s all. Thank you for giving me the chance. Thanks 酒店上班 for your time. And in August 2004，I left QingDao to BeiJing and worked for a foreign enterprise as an automation software test engineer. In July 2003， I began work for a small private company as a technical support engineer in QingDao. I was graduated from Qingdao university. ），如顾客需发票，问请单位，如本店的发票打完或因机器故障无法给顾客开发票，应耐心向顾客解释，出具其它证明，示意顾客下次用餐时一起开。 2、上班前了解就餐人数及时间，了解宴请来宾有无其他特殊要求，做好针对个性化服务工作。为了服务好客人，使客人产生宾至如归的感觉，酒店员工必须掌握丰富的文化知识，包括历史知识、地理知识、国际知识、语言知识等方面。这样，一是不能烘托客人的消费气氛和愉快心情;二是不容易了解、掌握客人的生活习好和消费规律;三是不便培养企业的“回头客，或者不会加入企业的会员”。 →有疑問就問我和NANA都可以。 10、如工作中出现疑问及时处理，自己解决不了及时汇报上级。
职位描述： 1、为公司客户提供机票、酒店等预订服务，包括咨询、查询、预订、退改等； 2、处理解决客户在行程中遇到的问题，协助完成机票、酒店等相关操作； 3、负责与其他部门之间的协调沟通； 4、精通各国际航空公司价单，对复杂行程有较强的组合能力，帮客户合理安排复杂行程的航程。 11. 协调、沟通与酒店各部门的工作事务。 （3）只有全员都关心酒店的营销，处处感受一种市场意识，酒店员工才能抓住每一个时机做好对客人的内部营销工作。保证一线部门正常的运作与经营。 4、按规定时间站位，面部表情自然微笑，以饱满的精神面貌迎接客人。